Your Privacy Our Commitment

When you complete our consultation form or reach out through WhatsApp, Zalo, email or phone, you may share your name, WhatsApp/phone number, email address, and optionally your wellness goals, health notes, injuries or lifestyle context. We only ask for what we genuinely need to respond to your inquiry and design a safe practice for you.

We never ask for financial information, government IDs, or sensitive data unrelated to your yoga practice.

Your information is stored securely in our managed database (hosted on Supabase / Lovable Cloud) and is used only to (a) respond to your inquiry, (b) deliver the classes or services you request, and (c) send you essential updates about your scheduled sessions. We do not use your data to train AI models, and we do not sell personal data to anyone — ever.

We use Google Analytics 4 with Google Advanced Consent Mode v2. Before you make a choice, all analytics and advertising storage is set to denied: no analytics or advertising cookies are written, and Google receives only cookieless, aggregated measurement signals (no identifiers).

If you choose Accept All (or enable Analytics in Cookie Settings), full Google Analytics measurement is enabled. Meta Pixel is a separate, marketing-only tool: it is not loaded at all unless you grant marketing consent, and it stops receiving events if you withdraw it.

The events we record are limited to non-personal context — page path, page title, the location of a button you clicked (e.g. header, footer, hero), a generic service category, and whether a consultation request was completed. We never send your name, phone or WhatsApp number, email address, health notes, injury or cycle details, or the content of your message to Google or Meta.

You can change or withdraw your choice anytime via "Cookie Settings" in the footer of any page. Rejecting non-essential cookies does not affect your ability to use the site or book a class.

To operate the studio, we share the minimum necessary information with a few trusted tools:

• Make.com — routes your consultation form entries to our internal inbox so our team can follow up with you.
• WhatsApp Business (Meta) — used to reply to you when you contact us via WhatsApp.
• Zalo — used to reply to you when you contact us via Zalo.
• Google Analytics — cookieless measurement by default, full measurement only after analytics consent. Meta Pixel — loaded only after marketing consent.

We do not sell, rent or trade your personal information to any third party for their own marketing.

You can request to see, correct, export or delete the personal data we hold about you at any time. Just email hello@yogjivan.com from the address you originally used to contact us, and we will action your request within 30 days.

You also have the right to withdraw consent (via Cookie Settings), opt out of any future email communication, and lodge a complaint with your local data protection authority if you believe we have mishandled your data.

Consultation form entries and student contact details are kept for as long as you remain an active or prospective student. If you go quiet for more than 24 months, we periodically archive or delete inactive records unless you have asked us to stay in touch.

Questions, requests, or concerns about your privacy? We answer personally:

• Email: hello@yogjivan.com
• WhatsApp / Phone: +84 782 046 066

If we materially change how we handle your data, we will update this page and revise the "Last updated" date above. Continued use of the site after those changes means you accept the updated policy.